FREQUENTLY ASKED QUESTIONS Question: Why should I buy from SubscribeManga.com? Answer: 1) $1 less per volume shipping and 2-5 dollars cheaper per issue than Amazon. 2) No-one else will send you new volumes as they are released! 3) No-one else will send you old volumes at a rate of one per month as if they were just released! (if you request them in this way)
Question: If I pay for a subscription, is that all I have to pay? For example, let's say I want to sign up for a 6-volume subscription. According to the order form, that will cost me $33.98. Is that price including everything? (Cost of the manga, cost of shipping and handling, etc.) Or is that just the cost of the service?
Answer: That price includes everything except the shipping. The shipping is approximately $2.99 per volume. As a comparison, the shipping on Amazon is $3.99 per volume and the cost is typically cover price. Our total cost is shown in the shopping cart *before* you complete the order.
Question: How will you ship the manga? One volume per month? Six (or however many) volumes at one time?
Answer: If only future issues are ordered, we ship one per month (or as they are released). If you order older issues also, we email you to ask if you desire them sent *at once* or *one per month*. Your choice.
Question: If I sign up for this service, and you ship me a damaged manga, will there be any compensation? If so, what kind of compensation?
Answer: We will happily send you a replacement. If you are unsatisfied with just getting a replacement, we will send extend your subscription by an extra volume. We normally send goodies with each manga anyway such as collector cards. We want satisfied customers.
Overall: Our goal is a happy long term customer who buys subscriptions for themselves and friends. |